Privacy Policy

Privacy Policy

1. Introduction

This Privacy Policy explains how Kizzme collects, uses, stores and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or services, you agree to the collection and handling of your personal information as described in this policy.

2. Data Controller / Organisation Details

The organisation responsible for handling personal information is:

Kizzme
Address: Moderato 11, Krimpen aan den IJssel
Email: info@kizzme.fr
Registration Number: 98317806

3. Information We Collect

We may collect the following types of personal information:

  • Identity information (first name, last name)

  • Contact details (email address, phone number, postal address)

  • Billing and payment details

  • Information about the use of our website and services

We only collect personal information that is reasonably necessary for our business activities.

4. Purpose of Collecting Personal Information

We collect and use personal information for purposes including:

  • Providing our products and services

  • Customer management and billing

  • Fulfilling legal and administrative obligations

  • Marketing and communication (where permitted or with consent where required)

5. Legal Basis / Lawful Processing

Under the Australian Privacy Act, personal information is collected, held, used and disclosed where it is reasonably necessary for:

  • Performing a contract or providing services

  • Complying with legal obligations

  • Our legitimate business operations

  • Activities where consent has been provided (for example, marketing communications where required)

6. Data Retention

We retain personal information only for as long as it is required for the purposes for which it was collected, or as required by Australian law and record-keeping obligations.

7. Disclosure of Personal Information

We do not sell personal information.
However, information may be shared with trusted service providers and business partners who assist us in operating our services, billing, IT support or marketing, in compliance with the Australian Privacy Principles.

If personal information is disclosed outside Australia, we will take reasonable steps to ensure that overseas recipients handle the information in accordance with the APPs.

8. Your Rights

Under Australian privacy law, individuals have the right to:

  • Request access to their personal information

  • Request correction of personal information that is inaccurate, incomplete or outdated

Requests can be made by contacting: info@kizzme.fr

We may need to verify your identity before responding.

9. Security

We apply appropriate technical and organisational measures to protect personal information from unauthorised access, misuse, interference, modification, loss or disclosure.

10. Data Breaches

In the event of an eligible data breach, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches Scheme.

10. Complaints

If you have a concern or complaint about the handling of your personal information, please contact us first at: info@kizzme.fr

We will respond within a reasonable period.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated effective date.